Orders & Payments

What forms of payment do you accept?

Stehmann accepts the following forms of payment for online purchases:Klarna, Paypall, Visa, Mastercard, American Express, Bancontact, Shoppay, Apple Pay, Google Pay, Stehmann Giftcards When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.

Can I use multiple methods of payment?

At this time, we only accept one form of payment per order.

Is VAT included in the final price?

All prices include VAT.

Do you accept gift cards?

Yes we do accept gift cards.

Can I cancel or modify my order?

If you need to cancel or modify your order, please Contact Us as soon as possible. We will make every effort to accommodate your request, but cannot guarantee your order may be adjusted once it's been submitted.
Processed orders may not be canceled or modified; you may return your item subject to Stehmann Online Return Policy.

My order has been declined; do I need to place a new order?

If you have received an e-mail from us informing you that your order has been canceled, please place a new order online, or contact us.

Have a question we have not answered?

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